![]() If the update did not complete successfully, return to the step above and try again. When it finishes, reboot your system and you should see the new drivers installed and working. It should take a few minutes to complete the installation. It’s still not recognizing the mix amp on the download from the website. I have the same issue with my Mac, the command center is not able to recognize the mixamp. We will have a Mac version of the software soon that will see and be able to update the MixAmp. Once you have found this, just click on Update Driver and then press ok. I believe the Windows 10 version needs the UWP compatible firmware to be installed first so if your product is out of date, the ASTRO Command Center from the Microsoft Store may not see it. At the moment, only the ASTRO Command Center for Windows 10 will recognise the MixAmp Pro TR 2019. You should find a driver for your Xbox A 40 wired or wireless microphone in the drivers folder. You can then browse to Software and Applications and look for your drivers. will appear by clicking on Start>Run> type regedit in the box and then click OK. ![]() Follow these simple steps and your system should be properly updated with the latest firmware for the PC and put into play when you power up. Your computer should now prompt you to insert your usb cable. Replace your default audio device with the default microphone in the setup menu. Go to the programs listed under your user profile and double-click on the Astro Command Center icon. Open your Windows Task Manager by pressing CTRL+ALT+DELETE. Your headset's power should be automatically switched off. The supplied USB cable must be plugged into the USB port on your computer. You can use the included USB cable or an external one from your headset. ![]() Once you have completed the installation, you will need to insert your headset into your computer. It will probably default to application files. Choose a destination folder for the software. If you’re also using a optical cable, hook up the optical cable to the optical port on your computer. We no longer support the exe version which is why it has been removed. Insert the MixAmp TR USB Power cable to a USB port on your PC. ago Hi, The Microsoft Store is now the only recommended version. Hell, they even show up as slightly different programs in the program list, Astro Command Center which doesn't work and ASTRO Command Center which does work.Initialize your computer with the Astro Command Center setup wizard. 15 comments ASTROVertigo ASTRO Staff / Community Support 1 yr. but nope, separate stuff with busted downloads. I had to randomly find the support option after almost submitting a ticket >_> You would think those pages would be the same damn thing. has the ACC for windows download option along with Mac but this has the odd link to the Microsoft Store for the version that doesn't seem to work. Nevermind, it seems I had to jump through extra hoops. And, since I'm not on a Mac, I don't think that download would help me in any way lol. No direct download option is on that page, other than the Mac version. It just has the link to the Microsoft Store. I am curious what you mean about downloading it through their software section. ![]() I hold nothing against that individual, but I do think Astro has to do a better job as a company in maintaining their web pages and having better access to training tech support that knows where the site resources are. I reached out to support and was told this was a mistake on their web page but that they were not the ones that design/fix the webpage. Curiously, the x box and playstation versions both work with pc/mac, which makes it strange that there is a pc/mac version listed. Once the Get becomes Launch hit the Launch button to launch the ASTRO Command Center software. Click the blue Get button on the right hand corner of the screen to download and install ACC. Another example of weird website design is that when you go to buy the headset, there are 3 options - pc/mac, playstation, and x box. INSTALLATION INSTRUCTIONS FOR WINDOWS 10 OPERATING SYSTEMS: Follow the link below to open the Microsoft Store. I will say though that I am disappointed that there is so little info about this online, even from Astro support forums and their tech support number did not have the info either, nice though they were. DOWNLOAD ACC FOR MAC ASTRO COMMAND CENTER FOR WINDOWS 10 The Windows 10 version ASTRO Command Center software, from the Microsoft Store, enables full. Unfortunately, this was not something that tech support was aware of. This version worked perfectly and I am no longer having any issues. The way you get to it is by going to the Astro website, and instead of hovering over support and clicking software, just click the header "support." This will bring you directly to the windows download version that comes directly from the Astro site. There is another version of the Astro Command Center that is not downloaded from the windows store. Astro is not great at designing their website or training tech support. ![]()
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